1 - Elements of Communication
Moving from Classical to Human Relations CommunicationApplying Communication Skills Across Mediums
2 - Self-Awareness
Weaving Together the 4 Elements of SelfManaging the Physical SelfPracticing Emotional IntelligenceUnderstanding Those Who Think DifferentlyAdapting to the 3 Learning StylesCultivating Positivity
3 - Interpersonal Skills
Improving Listening with 7 Basic SkillsApplying Verbal and Nonverbal Communication SkillsCommunicating Through Body Language
4 - Organizational Awareness
Enhancing Organizational CultureLeveraging a Good Culture for Effective Communication
5 - Facilitation
Understanding the Role of a Good FacilitatorBecoming a Process ExpertFocusing Your Facilitation Efforts
6 - Communication Strategies
Choosing a Communication MethodReducing the Impact of Language BarriersApproaching Cultural, Regional, and Time Zone DifferencesCommunicating Across Your Entire Organization
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
Managers, directors, and other professionals responsible for planning and leading projects and programs.